When a mother visits a grown-up daughter in the daughter's home, can the mother surrender her need to be in charge? Does she criticize the ways her daughter chooses to spend money on herself, her home, or her children? Does the daughter react by attacking her mother's imperfections?
When old patterns like these thwart communication between a mother and daughter, Deborah Tannen, professor of sociolinguistics at Georgetown University, proposes Instant Messaging and e-mail as ways to stimulate new dialogue.