Voluntary Benefit Sales Continue To Grow

September 30, 2006 at 08:00 PM
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In 1999, Eastbridge Consulting Group Inc. released the first U.S. Worksite Sales Study. The objective of this annual study is to create a comprehensive source of data on worksite sales and in-force premium. The latest study includes data from 1997 through 2005.

The 2006 U.S. Worksite Sales Study tracked over 60 worksite marketing carriers (both group and individual), which accounted for over 85% of total worksite sales. Following are some highlights from this year's study:

New sales

New worksite sales for 2005 totaled an estimated $4.3 billion, a 3.4% increase over 2004′s $4.2 billion. This was a slight improvement over the 2004 growth rate of 3%.

Worksite benefit sales in 1997 were $2 billion, so there has been almost a 220% increase over the 9 years. From 1997 until 2002, the growth rate ranged from 10% to 19%. After that, sales increased at a much slower pace (1.8% in 2003 to 3.4% in 2005).

The new business premium chart tracks the growth over the last 9 years.

Although the worksite industry has realized single-digit growth over the last 3 years, further analysis of the data suggests continued growth in the market. 68% of the reporting companies experienced sales increases in 2005. Of these, 70% saw double-digit growth. A small number of companies had decreases, and just 5 companies accounted for 78% of the decrease in new business annual premium.

The following chart shows the percentage increases each year.

Year Year-Over-Year Increase

20053.4%

20043%

20037%

200214%

200113%

200019%

199918%

199810%

Sales by product platform

The mix of products (group vs. individual) did not change much from 2004. In 2005, group products accounted for 43% of sales, and individual accounted for 57% (which were almost identical to last year's percentages).

The growth rates for both platforms also seem to be leveling. In past years, group sales grew faster than individual. In 2005, however, group sales grew at 3%, while individual grew at 4%. This compares to 4% for group and 1% for individual in 2004.

The group vs. individual mix graph shows the detailed results for the last several years.

Product platform is getting less and less relevant, though, as carriers merge the best of both worlds into their new products.

Sales by product line

Looking at specific products, voluntary life accounted for the largest share of worksite sales (24%) last year. Disability was 2nd with 20%, followed by accident insurance and hospital income-medical supplement-limited benefit medical.

The increase in life sales in 2005 was driven almost solely by term insurance. Term sales were up almost 14% while UL-whole life sales were down slightly over 2004 levels. Voluntary disability sales were again weighted towards short-term products this year, with voluntary short-term disability sales growing 5% and voluntary long-term disability sales actually showing a decrease of 29%. As for other products, hospital indemnity and limited benefit medical plans both grew at just over 15%, and critical illness at almost 13%. Cancer sales grew at just 4%, and long term care insurance sales were fairly flat. Dental sales were down again in 2005.

Interestingly, voluntary vision sales increased by 46%, although total vision sales are still quite small when compared to other voluntary products.

These trends are consistent with Eastbridge's consumer research, which shows that today's employers and employees are more interested in products that help cover deductibles and out-of-pocket expenses than they were in the past. As evidence of this, more carriers than ever are offering hospital indemnity and limited benefit medical products.

Sales by distribution segment

The study also tracked voluntary distribution and found that employee benefit brokers again accounted for the largest percentage of sales of any single segment (42% in 2005 compared to 37% in 2004).

Clearly, we're seeing a trend of more voluntary sales coming from brokers for whom worksite is a secondary line. In 2005, brokers who focus primarily on worksite wrote 47% of the sales, while the primarily "non-worksite" producers wrote 53%.

In-force premium

In-force premium increased at about 7% in 2005. Based on premium tracked in the past and historical estimates of the total market, we believe that the 2005 in-force worksite premium was between $13.4 billion and $17.7 billion.

The in-force premiums graph shows the estimated in-force premium for 1997 through 2005.

While 2005 sales were not as robust as in past years, we still believe voluntary sales will continue to grow. We believe more and more Americans will find it convenient and even a necessity to purchase financial security products at the workplace. This trend is fueled by a reduction in traditional distributors and agents calling on the middle market. It's also being driven by consumers who are now comfortable buying at the workplace and who have clearly expressed their appreciation for several advantages of worksite products:

oThe payroll deduction mechanism, with its implicit budgeting mechanism.

oThe belief that the products have been vetted in advance.

oThe convenience of buying at the workplace.

When you consider these features and the well documented increases in health and welfare benefit costs that have been squeezing employers (and fueling the interest in consumer-directed healthcare, benefit banks and defined-contribution concepts), it's hard to imagine that voluntary won't increase in importance.

Data is scarce on the degree to which voluntary products cannibalize sales of employer-paid coverages, but there is no doubt the migration has begun. Health plans have seen increasing co-pays and deductibles, premium sharing is becoming increasingly common and traditional benefits are changing into base/buy-up plans. All major group carriers are preparing for the voluntary migration. These trends, too, will likely ensure continued growth in the voluntary-worksite market.

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