MBNA Could Epand Bank of America Insurance Sales

June 30, 2005 at 08:00 PM
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Bank of America Corp. is making the MBNA Corp. acquisition to become one of the largest providers of credit cards in the United States, but the deal also could lead to a significant increase in insurance sales revenue.[@@]

Bank of America, Charlotte, N.C., says it has agreed to buy MBNA, Wilmington, Del., for $35 billion.

The deal would give Bank of America more than 20 million new customer accounts as well as affinity relationships with more than 5,000 partner organizations and financial institutions.

The sale would create "the country's top retailer of financial services, with the size and scale to drive distribution and marketing efficiencies," says Bank of America Chairman Kenneth Lewis.

Bank of America says it has 33 million customers in more than 5,800 retail banking offices and online banking relationships with more than 13 million users.

The American Bankers Insurance Association, Washington, says Bank of America ranks seventh in the United States in terms of bank holding company insurance revenue. Bank of America generated $279 million in insurance revenue in 2004, and that amounted to 1.36% of total noninterest income, the ABIA estimates.

MBNA, which is much smaller than Bank of America in terms of assets, ranks eighth on the ABIA bank holding company insurance revenue list, with $200 million in 2004 insurance revenue. Insurance revenue accounted for 2.43% of MBNA's total noninterest income.

Although neither Bank of America nor MBNA breaks out insurance or annuity sales in financial statements, a Bank of America spokeswoman says ABIA's estimates are "in the ballpark."

Bank of America executives have predicted that about 10% of the combined companies' earnings would come from wealth and investment management services. Of the remainder, 55% would come from consumer and small business banking; 17% from business and financial services; and 11% from capital markets and investment banking.

The bulk of MBNA's customers are charge cards customers. Through direct mail and telemarketing, the company sells an array of financial products to those customers, including insurance, mutual funds and annuities. MBNA established its insurance agency, MBNA Insurance Services, in 1996 to market a variety of property-casualty and life and health products.

Bank of America was a pioneer in bank insurance and annuity sales. Today, although the company has a subsidiary devoted to insurance sales, it has been taking mostly a "wait and see attitude" toward insurance, says Kenneth Kehrer, a bank-insurance consultant in Princeton, N.J.

"But it does have a growing life insurance business through its financial consultants, who take a financial planning approach," Kehrer says. "Unlike rival banks, it has not been aggressive in buying agencies."

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