Why Life Insurance Is Still The Mainstay Of Worksite Marketing

August 31, 2003 at 08:00 PM
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Why Life Insurance Is Still The Mainstay Of Worksite Marketing

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In an industry and an economy where double-digit sales growth is harder to find than a sushi restaurant in Joplin, Mo., the growing interest in worksite marketing is easy to understand.

Whats harder to understand is how little attention is being paid to one of the fundamental products fueling worksite marketing growth: voluntary life insurance.

Outside the insurance industry, of course, the notion of marketing life insurance conjures images of agent Ned Ryerson in the movie "Groundhog Day." Ned accosts people on the streets of Punxsutawney, Pa., asking, "Do you have enough life insurance?" If you think this is merely a Hollywood parody, bring up life insurance sales at a cocktail party and see how fast you clear the room.

Despite the lack of a sexy image, life insurance continues to be a staple of the worksite marketing segment.

Year after year, voluntary life sales continue to make up a significant portion of total voluntary sales.

This is isnt terribly surprising. People understand the need for life insurance, whereas many other worksite products require more extensive consumer education to motivate the employee to buy. And, in a business where time truly is money, selling life insurance can be less time consuming for the intermediary.

In short, the strong track record of voluntary life makes sense. Its getting so that life insurance and worksite marketing are the industry equivalent of Reeses Peanut Butter Cups: The ingredients are great by themselves, but even better together.

This is so despite employee access to other distribution outlets–like individual agents and Internet life products.

In todays market, there are nearly as many worksite life insurance options available to employers as there are candidates in the California gubernatorial recall election. These include various forms of voluntary life, whole life and term.

Currently, voluntary life sales generally are split between term and cash value life products. Employees purchasing coverage at the workplace get the benefit of individual customization (just like buying over the kitchen table) and at the same time the benefits of employer sponsorship and payroll deduction.

Many individual life products are sold on a "simplified issue" basis. That is, an employee is asked a few health questions and is either accepted or rejected off the card.

Group voluntary term life continues to be an effective worksite product as well, with many attractive reasons to purchase:

It is a great value for a relatively inexpensive cost.

It often can be purchased on a guaranteed issue basis (i.e., a defined amount of coverage can be purchased without having to provide proof of good health).

Many such products offer various riders such as for accidental death and dismemberment and critical illness.

Many plans include a "portability" feature that allows employees to take the coverage with them in event of termination of employment at the firm.

Many plans allow spouse and dependent elections.

Many include accelerated death benefits.

Many allow workers to convert their coverage to an individual policy.

Further, group term life is a natural fit with an employers core life benefit. As employers look for ways to provide a comprehensive benefit package while battling rising health insurance costs, many will adjust their ancillary core benefits to provide only a basic level of employer-paid coverage. Voluntary group term life on top of a basic employer-paid plan accomplishes cost containment for the employer while still providing choice and flexibility for employees.

Finally, recognizing that the life product sale is only the first phase of that products cycle, many carriers have developed financial counseling and estate settlement options for beneficiaries. Often these are included without additional charge.

In the coming months, you will see a great deal of press about "new" voluntary products. While some of these products will justify the buzz, do not overlook a product that has been around forever and for very good reasons.

is vice president-worksite marketing at Fortis Benefits Insurance Company, Kansas City, Mo. He can be reached at [email protected].


Reproduced from National Underwriter Life & Health/Financial Services Edition, September 1, 2003. Copyright 2003 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.


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