NU Online News Service, Sept. 15, 3:25 p.m. – Here are some insurance-related emergency telephone numbers that National Underwriter has received since terrorists struck the United States Sept. 11. If you have more telephone numbers we should put up, please e-mail them to us at [email protected], or leave them on the voice mail at 201-526-1243.
Aetna -
- Life – 800-523-5065
- Disability – 888-656-3338
- Misplaced ID cards – 800-USAETNA
Aon -
- Employee check-in: 866-256-4154
- Employee hotline: 866-946-4357
- Aon Risk Services clients: 847-953-4071
- Aon Consulting clients: 800-438-6487
- Aon Services Group clients: 818-227-3420
Chubb -
- Non-workers' comp: 800-252-4670 (voice)
- Non-workers' comp: 800-300-2538 (fax)
- Workers' comp: 800-699-9916 (voice)
- Workers' comp: 800-884-3946 (fax)
CIGNA Corp:
- Employee Assistance Program: 800-554-6931 (CIGNA is paying for free access to this program for anyone who needs it. All prior authorization and referral requirements for managed care health plans suspended for in-network care until Friday Sept. 21.)
Empire HealthCare/Empire Blue Cross and Blue Shield -
- Employee check-in: 866-761-8265
- Members: The numbers on the back of membership cards should work
The Hartford Financial Services Group -
- Employer and association life and disability: 888-563-1124
- Individual life: 800-833-5575
- Annuities: 800-862-6668
- Property-casualty and workers' comp: 800-243-5860
John Hancock Life Insurance Company -
- Claims: 617-572-6100
Kemper Insurance Companies -
- Workers' comp, auto, general liability: 800-245-9927 (fax)
- Workers' comp, auto, general liability: 800-7KEMPER (voice)
- Commercial property: 866-329-6657 (fax)
- Commercial property: 866-536-7767 (voice)
Life and Health Insurance Education Foundation -
- Consumer hotline: 800-346-8200
Marsh -
- Employee check-in: 12-345-6000
MetLife -
- Tragedy-related claims: 800-MET-LIFE
New York State Insurance Department -
- Consumer hotline: 800-339-1759
Oxford Health Plans Inc. -
- Members: 800-444-6222
- Employer groups/brokers: 888-201-4216
- Providers/hospitals: 800-666-1353
The Phoenix Companies Inc.