NU Online News Service, Sept. 12, 11:13 a.m. – Aetna, Hartford, Conn., issued the following statement in response to yesterday's terrorist attacks against the Manhattan World Trade Center complex, the Pentagon, U.S. airliners and other U.S. targets.
Aetna is taking steps to bolster business operations so that we can assure our health, life, accidental death and dismemberment and disability insurance customers of continued service throughout this extremely difficult time.
All of us at Aetna are greatly saddened, and our thoughts go out to the victims and their families.
Aetna has assembled special teams and added resources within our service centers to answer members' questions and expedite benefit payments.