The Question Is: How Can You Not Offer Equity Products?
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"We (financial advisors) dont have any choice any more about whether to offer equities to clients or not," says Ben G. Baldwin Jr. "If you only sell insurance, youre a dinosaur."
The president and owner of Baldwin Financial Systems, Arlington Heights, Ill., gives voice to a view held by increasing numbers of financial professionals today.
This is the conviction that equity and equity-enhanced products can help grow a financial practice, that clients benefit from access to full financial services and full product choices including equities, and that producers are at risk, professionally and legally, if they dont work with these products.
Equity and equity-enhanced products refer to the full palette of products with financial value inside or attached. Most people consider these to be the staples of the securities worldmutual funds, stocks, bonds, wrap fee programs, managed accounts, and the like.
A broader definition might also sweep in many favorites of insurance professionals–variable policies, securities-based retirement and college savings programs, and perhaps certain fixed contracts like equity indexed policies.
A still a broader perspective might also include certificates of deposit (especially brokered), and mortgages (home equity, refinances, first mortgages, etc.).
The financial industry has changed so much over the years that advisors have to stay open to new ideas and product opportunities, maintains Baldwin, who started out in 1964 as a life agent.
"If you only offer some products, your approach might be misleading to the client or create inappropriate expectations," he cautions.
For instance, say a producer is not licensed to talk about securities but then goes ahead and compares his or her own products to security products. If the client acts on the advice but then runs into problems later on, "the advisor could find him or herself in an awful box," Baldwin says.
His suggestion: "If you only work with one type of productlife insurance, say–then make full disclosure of that fact to your client."
Better yet, affiliate yourself with a network or big company that can provide the expertise and access you lack. "One producer just cant do it all," he explains, especially with the complexity and expenses brought about by technology.
Its legally risky for planners not to offer the full range of products, Baldwin cautions. "Ive signed a document that says Im a fiduciary to my client. That means my clients interests come first. It means the product(s) I put on your back should be the best for you in your situation. If its not, you have a legitimate complaint against me."
Peggy Everson is a planner who has taken the expand-into-equities message to heart. A senior financial advisor with American Express Financial Advisors in Richardson, Texas, she has made wrap-fee programs a cornerstone of her full financial services practice.
Her conclusion is that "its wonderful."
She always determines the clients goals, objectives, and risk tolerance before recommending any product, she stresses.
If that analysis points up a need for investment in securities, and if the need is long-term, Everson says she often includes a wrap fee recommendationas an alternative or an addition to a traditional brokerage account program.
"In most cases, my new clients do take the wrap," she says. Among all her mutual fund clients, roughly 50% are in wrap programs.
Wrap programs are investment accounts in which clients agree to pay an annual feea percentage of portfolio valuein exchange for the right to trade securities inside the wrap without paying per-trade transaction costs.
By contrast, in the traditional brokerage account, the client does not pay a percent of portfolio fee, but does pay fees on every trade.
The wrap product Everson offers has over 250 retail mutual funds and allows purchase of individual stocks and bonds, too. It also includes asset allocation and auto-rebalancing programs, which "help clients stay on track to meet goals," Everson says. There is no front-end sales charge to start the account.
All those things appeal to clients, she says. "They like the flexibility (i.e., trading with no up-front and no transaction costs). They also like having many funds to choose from and the ability to invest in any stock or bondbecause its diversified, not all American Express."
Although the actual dollars clients pay for the wrap fee do rise as the account value rises, Everson says clients dont mind thatbecause the amount they pay also falls if the investment value falls.
But Eversons repertoire is broader than wraps. She also recommends brokerage accounts–for instance, if the client doesnt want to sell a particular stock. (Putting that stock into a wrap might expose it to the risk of being sold via the wraps auto-rebalancing program, she explains.)
And sometimes she recommends both a wrap and a brokerage accountfor instance, when wealthier clients seek to build a more balanced portfolio.