NU Online News Service, July 25, 1:30 p.m. – UnumProvident Corp., Chattanooga, Tenn., will be offering telephone sales support for workers in large group benefits programs.
The telephone support staff will answer questions about long-term care insurance and voluntary life insurance as well as disability insurance, the company says.
Traditionally, many insurers and agents have depended on enrollment firms to help workers. UnumProvident believes its own support staff should be able to do a better job of answering questions about UnumProvident products, the company says.